Refund policy

We do not refund any purchases other than if something arrives damaged.

If an item arrives damaged, contact us within 48 hours of delivery at jesper@allswedishcandy.com with your order number, a description of the problem and clear photos of the affected products and packaging. We will review your claim and refund or replace the damaged items.

All other sales are final. We do not offer refunds if you change your mind, and we do not accept returns of opened or used food items.

Orders can be cancelled within 24 hours of placement, as long as they have not been packed. Once an order has been dispatched it cannot be cancelled.

Approved refunds are paid to the original payment method within 5-10 business days.

The Swedish Candy Group AB, Nybynasvagen 3, 725 97 Vasteras, Sweden. jesper@allswedishcandy.com